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Computer DVD Sound Problem
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Author:  Acritus [ Wed Jun 07, 2006 3:47 pm ]
Post subject:  Computer DVD Sound Problem
I have this problem with my computer. It wont play any sound from either the DVD player or the DVD burner. I have updated the drivers on both drives and checked hardware connections, my sound comes from the mobo so Im thinking I need to update that but I cant find the correct drivers and I really dont think flashing the BIOS would help. Anyone have any ideas or advice, part of the problem is I cant find realiable mobo driver infomation, I dont know what I have...

I used aida32 (googled it) to get this infomation...

Quote:
BIOS Properties
BIOS Type Award
Award BIOS Type Phoenix - AwardBIOS v6.00PG
Award BIOS Message W7125NMS V1.3 031105 15:45:45
System BIOS Date 03/11/05
Video BIOS Date 11/16/04

BIOS Manufacturer
Company Name Phoenix Technologies Ltd.
Product Information http://www.phoenix.com/en/products/default.htm

Motherboard Properties
Motherboard ID 03/11/2005-MS-7125-6A61FM49C-00
Motherboard Name Unknown

Front Side Bus Properties
Bus Type AMD Hammer
Real Clock 200 MHz
Effective Clock 200 MHz


If anyone has any advice I would appriciate it. Thanks! Oh, everything else works fine, other sounds, reading the DVDs even playing them works, just no sound whatsoever from the DVDs...
Author:  X2-PB [ Wed Jun 07, 2006 5:02 pm ]
Post subject: 
Is there an audio cable connecting the DVD drive and the sound card/device?
Author:  Acritus [ Wed Jun 07, 2006 6:58 pm ]
Post subject: 
yes, and its connected... :?
Author:  Rocklar [ Wed Jun 07, 2006 11:40 pm ]
Post subject: 
It appears you have one of the following mobos:

K8N Neo4 Platinum

K8N Neo4

The MS-7125 part of the number you provided gave me a hit at the MSI website which I visited after getting a number of leads from Google suggesting MSI.

Assuming we have identified your motherboard, the audio portion is as follows:

Audio
• 7.1 channel audio codec RealTek ALC850
- Compliance with AC97 v2.3 Spec.
- Meet PC2001 audio performance requirement.

This much is common between the two motherboards referenced above.

Assuming you're running 2K or XP, this should be the driverset for the audio portion of your board.

Hope that helps.

**EDIT**
If you're not confident this is the motherboard model you have, take a look at this article if you haven't already.
Author:  Acritus [ Thu Jun 08, 2006 10:12 am ]
Post subject: 
thanks Rocklar! Im pretty sure I have the Neo4 Platinum so that much is worked out. THe driverset however did not work, still no sound when dvds are played. Im using WMP and divx to test it but nothing so far. Thanks for your help though!
Author:  X2-PB [ Thu Jun 08, 2006 11:51 am ]
Post subject: 
Acritus wrote:
yes, and its connected... :?
Sorry, was the only thing I could think of that had those symptoms.
Author:  Rocklar [ Thu Jun 08, 2006 1:50 pm ]
Post subject: 
If you have an old soundcard available to you, I'd suggest you drop that in and ensure that you get sound that way. That would isolate the issue to the motherboard - it's possible there's a hardware issue with the audio portion of the mobo.
Author:  Acritus [ Thu Jun 08, 2006 2:59 pm ]
Post subject: 
ok cool, i have an old sound card but I dont have it with me. Its not that big of a deal, I have a nice TV setup to watch movies just irks me when something should be working and it doesnt :lol:

thanks for the help guys.
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