Avian Gamers Network :: View topic - Did the server get taken offline this morning

important: change your password!
reported by Oveur | 2006.01.06 14:17:46 | NEW
Important Announcement
This morning we have been investigating a number of account hack attempts. 57 accounts were compromised and as a result, we started full investigation and lockdown procedures. This culminated in the lockdown of Tranquility during downtime until we had finished our investigation.

As a preventive measure, to ensure account security, we have reset passwords and will send out an email to selected accounts and ask them to change their passwords. At the same time, we would like to remind all our customers to never give out their passwords and regularly change them in account management. Remember, we will never ask you for your password.

We want to emphasize that we do not store billing information, the only risk was concerning password usage and subsequent abuse of the accounts in question.

We thank you for your patience in this matter and deeply apologize for the inconvenience this has caused.

Note: If your password has been reset and your email hasn't arrived yet, you can manually reset your password again through account management. Please allow up to an hour before the new password is sent due to the added load.

Author:	Arindel [ Fri Jan 06, 2006 9:44 am ]
Post subject:	Did the server get taken offline this morning
Couldn't connect at 6:30am or 7:15 or 8:10am Is there a patch being released?

Author:	Angus MacGregor [ Fri Jan 06, 2006 9:54 am ]
Post subject:	Re: Did the server get taken offline this morning
Arindel wrote: Couldn't connect at 6:30am or 7:15 or 8:10am Is there a patch being released? Why are you asking me? I'm at work! How am I supposed to know these things??? ARRRRGGGGHHHHHHH!!!!!!!!

Author:	Arindel [ Fri Jan 06, 2006 10:00 am ]
Post subject:	Re: Did the server get taken offline this morning
Angus MacGregor wrote: Why are you asking me? I'm at work! How am I supposed to know these things??? ARRRRGGGGHHHHHHH!!!!!!!! I feel your pain because I am at work as well (now). And I had planned my skill to end at 6:30 this morning...so I'm going to miss out on skill training from 6:30 until 5:30...that's a good chunck of a level 4 skill right there. You'll be back by 4:00 (does that make you feel better or should we talk about boobies )

Author:	X2-PB [ Fri Jan 06, 2006 10:39 am ]
Post subject:
Quote: important: change your password! reported by Oveur \| 2006.01.06 14:17:46 \| NEW Important Announcement This morning we have been investigating a number of account hack attempts. 57 accounts were compromised and as a result, we started full investigation and lockdown procedures. This culminated in the lockdown of Tranquility during downtime until we had finished our investigation. As a preventive measure, to ensure account security, we have reset passwords and will send out an email to selected accounts and ask them to change their passwords. At the same time, we would like to remind all our customers to never give out their passwords and regularly change them in account management. Remember, we will never ask you for your password. We want to emphasize that we do not store billing information, the only risk was concerning password usage and subsequent abuse of the accounts in question. We thank you for your patience in this matter and deeply apologize for the inconvenience this has caused. Note: If your password has been reset and your email hasn't arrived yet, you can manually reset your password again through account management. Please allow up to an hour before the new password is sent due to the added load.

Author:	Angus MacGregor [ Fri Jan 06, 2006 10:42 am ]
Post subject:	Re: Did the server get taken offline this morning
Arindel wrote: You'll be back by 4:00 (does that make you feel better or should we talk about boobies ) I might not be on much, if at all tonight. We have company at the house and the wife is dragging me and the kids out to dinner with them at a place that takes more than an hour to drive to. But it's great Italian food, so I can't complain too much.

Avian Gamers Network http://www.avian-gamers.net/forums/

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Author:	dbakke [ Fri Jan 06, 2006 10:48 am ]
Post subject:
Nice catch X2. I was looking for some announcement...and couldn't find it. Any ETA?

Author:	X2-PB [ Fri Jan 06, 2006 10:50 am ]
Post subject:
dbakke wrote: Nice catch X2. I was looking for some announcement...and couldn't find it. Any ETA? None that I could see. For the latest news, check the EVE online player news center. I'll edit in a link in a minute. Here's the link Check the announcements column on the right below the main article, that's where the relavent info is.

Author:	X2-PB [ Fri Jan 06, 2006 11:21 am ]
Post subject:
SERVER'S UP!!!!

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